Expect a welcome email from our team with instructions on how to get your details dialed in for your wedding day. During this time you will want to designate someone to be in charge of the Photoboxx during your wedding.Shipment & Delivery
You Photoboxx will arrive at least 2 days prior to your wedding with 400 sheets of paper pre-loaded. This is a time to unbox the machine, connect it to internet, and test it with the app to get familiar with it.What's in the Box?
- The machine (printer, computer, housing)
- The quick-connect 2-piece pedestal stand
- Instruction manual along with shipping labels
- Event emergency tool kit
- All packaged up in foam
We are available for support during your wedding if you need any assistance. The best way to contact us is via tech support chat at the bottom right of any screen on the web and mobile app.After Wedding:
Make sure to empty out all print media from the printer and package up your Photoboxx just as it was when it arrived. Put the return label on the box and drop off at any FedEx location or schedule a pickup (1.800.463.3339) to send it back!
($150/day late fee applies if not shipped back the day after the end of the rental)