Prior to Event:
Expect a welcome email from our team with instructions on how to set up your Photoboxx account. You will also work with our team to help with designing your print artwork and/or vinyl.
Shipment & Delivery
You Photoboxx will arrive at least 2 days prior to your event along with separate boxes of paper. This is a time to unbox the machine, connect it to internet, and test it with the software to get familiar with it.
What's in the Box?
- The machine (printer, computer, housing)
- The quick-connect 2-piece pedestal stand
- Instruction manual along with shipping labels
- Event emergency tool kit
- All packaged up in foam
- Separate Box(es) of print media (paper and ribbon)
We are available for support during your event if you need any assistance. The best way to contact us is via tech support chat at the bottom right of any screen on the web and mobile app.
You will empty out all print media from the printer and package up your Photoboxx just as it was when it arrived. Put the return label on the box and drop off at any FedEx location or schedule a pickup (1.800.463.3339) to send it back!
($150/day late fee applies if not shipped back the day after the end of the rental)
- A standard 120V wall outlet will power the Photoboxx properly.
- Generator requirements: 2000 Peak Watts + 700 Running Watts.
An internet connection is required to run Photoboxx at your event. There are several options available in-case there are restrictions or limitations at your event location.
Option 1: Automatic 4G/LTE Connection - With the built-in LTE connectivity on Photoboxx 7, it will automatically connect to internet once plugged in if there is a strong cellular signal in the area.
Option 2: Ethernet - (MOST RELIABLE) - Plug in directly to Photoboxx through the ethernet port at the bottom.
Option 3: Wireless - (WiFi, Hotspot, etc.) - Use iOS or Android mobile app to connect the Photoboxx to wifi via bluetooth.
Fully Set Up:Weight: 44lbs Footprint: 15.5" L x 15.5" W x 40" H
Packaged up in Box: Weight: 52lbs Footprint: 20" W x 20" L x 17" H
Packaged up in Hard Case with Wheels: Weight: 80lbs Footprint: 23" W x 23" D x 25" H
Learn more about Photoboxx Requirements here.